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OTM: How to report an event?

Discussion in 'ITS' started by zich, Jun 17, 2018.

  1. zich

    zich New Member

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    I have held a tournament and entered all info in OTM, including the respective stats for each player and round. Saving the info doesn't work. The event is still in the browser cache, but loading it from "the cloud" deletes all entered data. OTM tells me the event is pending report. But, how do I do that? I can't find any function that would do that.

    Thanks!
     
  2. HellLois

    HellLois What the Hell...Lois?
    CB Staff

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    Hi!

    When you enter at the manager https://otm.corvusbelli.com/manager
    When you load from the cloud you bring to the manager the info of the cloud that its nothing, so thats the reason that deletes your data.

    You have to save in cloud.
    You also can save it in a file to keep the info save, and if you have any problem you can send us that file to check the problem.

    So in summary to report a tournament

    *Enter on the manager https://otm.corvusbelli.com/manager
    *click on event->open->server and load your tornament
    *enter all the data. and when you finish
    *click on event->save->cloud.
     
  3. artimage

    artimage Member
    Warcor

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    I've been trying these processes with an Escalation round, but saving it to the server seems to get me nowhere. It all clears after I save, and I can't report the event. What am I doing wrong?
     
  4. zich

    zich New Member

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    I tried that with multiple browsers and now the event actually loads correctly from the cloud. But OTM still lists the event as "pending to report". Should I open a support ticket for this? And if so, how?
     
  5. HellLois

    HellLois What the Hell...Lois?
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    Can you give me the event code(number on the url) ? to check it.
     
  6. zich

    zich New Member

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    Thanks! The code is 4405f6bc3
     
    HellLois likes this.
  7. zich

    zich New Member

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    Hi. Any ideas? It's still listed as "Pending to report"

    Thanks
     
  8. HellLois

    HellLois What the Hell...Lois?
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    Try it again, we update somethings on the OTM.
     
    artimage likes this.
  9. artimage

    artimage Member
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    It's working. Thanks a ton.