ok so this is weird i know... but on the pc app I move the windows around a lot because they block each other... the army list with the names and totals and the window that pops up with the troop options like when you click ghulams. the thing is that sometimes the troop listing window will kind of move around... and one time it moved all the way off the edge of the screen and now I can't get it back. i've turned my computer all the way off to try and reset it... nada, it won't come back. its like the app remembers where i left it?
ive logged out of the app... then back in.. still not there. when i loggd back in and clicked on a unit it kind of appeared for a quick instant then remembered it was supposed to be off screen somewhere and it disappeared again.
This was reported in the bug thread (by me). Since then, I may have found a workaround - go to your URL and delete the last portion that has the troop name. I.e. change https://infinitytheuniverse.com/army/infinity/hassassin-bahram/daylami-infantry to https://infinitytheuniverse.com/army/infinity/hassassin-bahram/ Then click on a unit and it may bring the missing box back. The problem hasn't recurred for me recently so I haven't tested whether this workaround works consistently - but it worked for me at least once.
I have a similar problem where the profile box flashes for a split second and then vanishes and cannot be accessed.
I managed to solve this when it pops up by doing what QueensGambit suggested and just spam clicking profiles till it popped back up.
I had this same exact problem and reported it on the bug thread as well. My solution is to change your zoom setting (zoom all the way out in your browser by going to window > zoom or by hitting command (or control on pc) + the "-" key. The more you zoom out, the smaller everything becomes and you'll eventually see the troop list modal hiding out on the screen somewhere. You can then drag it back into view and then reset your zoom with command + "0". The problem is that the page does not have any bounding box on it, so stuff can continually slide off into oblivion if they get dragged too far. This combines with the fact that when you click on a new troop from the sectorial list on the left, it causes the troop list to move for some reason - eventually it moves the troop list off the page.
Is there a fix for this, Catspaw your solution does not work for me..... the info window just disappears, its nowhere on the screen even when zoomed out.
I'm having a similar issue on the Android app. All unit data is missing, apart from O2 and NA2 for some reason. I've updated it, reset the data, and still no change.