Problems already

Tema en 'OOC [Out of character]' iniciado por Bobman, 16 Sep 2019.

  1. Bobman

    Bobman MERC

    Registrado:
    22 Feb 2017
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    760
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    Anyone see contact details for issues? I tried logging on when the system crashed now it won’t allow me to log in and says my details have been used if I try and register again.
     
  2. Ayaxs

    Ayaxs Crane agent, Yuandun division.
    Warcor

    Registrado:
    23 Nov 2017
    Mensajes:
    271
    Me Gusta recibidos:
    300
    Yes, they are fixing the login issue, you can now register, just not with old credentials yet.
     
  3. MikeTheScrivener

    MikeTheScrivener O-12 Peace Kepper

    Registrado:
    5 Mar 2018
    Mensajes:
    2.556
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    3.509
    It's almost always like this in the first day – a combo of the system not being ironed out yet and a huge influx of people getting on.

    My guess is the site wasnt ready for this traffic yet. Just give it 24 hours and Im sure everything will be properly working
     
    A chromedog le gusta esto.
  4. warzan

    warzan Well-Known Member

    Registrado:
    27 Jun 2018
    Mensajes:
    34
    Me Gusta recibidos:
    55
    Hi Guys

    Yes its coming online now - we had the scale the servers up yet again (every year we go bigger and every year you guys bust it lol)

    The sign up issue was a cached table, that should be solved now let us know if its not at help@ontabletop.com

    Enjoy folks :)
     
    #4 warzan, 16 Sep 2019
    Última edición: 16 Sep 2019
    Melchior, Daniel Darko, Bobman y 4 otros les gusta esto.
  5. havocfett

    havocfett Well-Known Member

    Registrado:
    1 Jun 2018
    Mensajes:
    55
    Me Gusta recibidos:
    106
    If we ended up signing up with new credentials due to the error will it be possible to get it changed to the old credentials/have the account deleted so we can reup with the old credentials?
     
  6. siri

    siri Well-Known Member

    Registrado:
    30 Nov 2017
    Mensajes:
    138
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    57
    I just register again with my old credentials . So I just lost everything ?
     
  7. warzan

    warzan Well-Known Member

    Registrado:
    27 Jun 2018
    Mensajes:
    34
    Me Gusta recibidos:
    55
    Hi guys

    Email requests to help@ontabletop.com all support and help is managed there :)

    Cheers

    Warren
     
    A Bobman le gusta esto.
  8. Stuffist

    Stuffist Well-Known Member

    Registrado:
    16 Oct 2018
    Mensajes:
    229
    Me Gusta recibidos:
    265
    Holy shit! Are we supposed to get the old account from previous campaigns??

    As I could not login with the old account ("no user found" or whatever) I created a new one with the same login/email. It worked fine after a couple of attempts - did I do smthg wrong here?
     
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