1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Hemos actualizado nuestra Política de Privacidad acorde con la nueva RGPD. +Info // We've updated our Privacy Policy to comply with the GDPR. +Info
    Dismiss Notice

Problems already

Discussion in 'OOC [Out of character]' started by Bobman, Sep 16, 2019.

  1. Bobman

    Bobman MERC
    Warcor

    Joined:
    Feb 22, 2017
    Messages:
    586
    Likes Received:
    489
    Anyone see contact details for issues? I tried logging on when the system crashed now it won’t allow me to log in and says my details have been used if I try and register again.
     
  2. Ayaxs

    Ayaxs Crane agent, Yuandun division.
    Warcor

    Joined:
    Nov 23, 2017
    Messages:
    140
    Likes Received:
    173
    Yes, they are fixing the login issue, you can now register, just not with old credentials yet.
     
  3. MikeTheScrivener

    MikeTheScrivener O-12 Peace Kepper

    Joined:
    Mar 5, 2018
    Messages:
    1,913
    Likes Received:
    2,486
    It's almost always like this in the first day – a combo of the system not being ironed out yet and a huge influx of people getting on.

    My guess is the site wasnt ready for this traffic yet. Just give it 24 hours and Im sure everything will be properly working
     
    chromedog likes this.
  4. warzan

    warzan Well-Known Member

    Joined:
    Jun 27, 2018
    Messages:
    34
    Likes Received:
    55
    Hi Guys

    Yes its coming online now - we had the scale the servers up yet again (every year we go bigger and every year you guys bust it lol)

    The sign up issue was a cached table, that should be solved now let us know if its not at help@ontabletop.com

    Enjoy folks :)
     
    #4 warzan, Sep 16, 2019
    Last edited: Sep 16, 2019
  5. havocfett

    havocfett Well-Known Member

    Joined:
    Jun 1, 2018
    Messages:
    46
    Likes Received:
    85
    If we ended up signing up with new credentials due to the error will it be possible to get it changed to the old credentials/have the account deleted so we can reup with the old credentials?
     
  6. siri

    siri Well-Known Member

    Joined:
    Nov 30, 2017
    Messages:
    127
    Likes Received:
    51
    I just register again with my old credentials . So I just lost everything ?
     
  7. warzan

    warzan Well-Known Member

    Joined:
    Jun 27, 2018
    Messages:
    34
    Likes Received:
    55
    Hi guys

    Email requests to help@ontabletop.com all support and help is managed there :)

    Cheers

    Warren
     
    Bobman likes this.
  8. Stuffist

    Stuffist Well-Known Member

    Joined:
    Oct 16, 2018
    Messages:
    153
    Likes Received:
    187
    Holy shit! Are we supposed to get the old account from previous campaigns??

    As I could not login with the old account ("no user found" or whatever) I created a new one with the same login/email. It worked fine after a couple of attempts - did I do smthg wrong here?