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ITS Login Problem Web-based Army Builder

Discussion in 'New Users' started by Yoritomo.Jiriki, Jan 20, 2019.

  1. Yoritomo.Jiriki

    Yoritomo.Jiriki New Member

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    I can log in my Corvus Belli profile using my Corvus ID email/password.
    I can log in on the forums using my Corvus ID email/password.
    I can log in on the Infinity Army Mobile app (Android) using my Corvus ID email/password.
    BUT I can't log in on the Infinity Army Web-based (PC) using my Corvus ID email/password!!!

    Is there a registration step I am missing? Help please! Thank you!
     
  2. Ben Kenobi

    Ben Kenobi Well-Known Member

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    Do you use the

    Email address

    Plus

    Password

    ?
     
  3. Icchan

    Icchan Well-Known Member

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    Try reloading the page or wait a bit. Sometimes it works even though it says it doesn't.
    Only sometimes though, it's a bit of a headache most of the time.
     
    chromedog and Entreri like this.
  4. chromedog

    chromedog Less than significant minion

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    Password is also case specific.
    I created my ITS login on my phone (little realising that it auto capitalised the first letter). Took me forever to realise what the issue was.

    However, I usually only play in 1-2 ITS events PER YEAR, so for me, not that large an issue - and I really couldn't care less about my ranking.
     
  5. Yoritomo.Jiriki

    Yoritomo.Jiriki New Member

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    Yes, of course :)
     
  6. Yoritomo.Jiriki

    Yoritomo.Jiriki New Member

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    Yes, I am aware of the case - sensitivity. I don't play ITS events. I just want to be able to save army lists and I like the web interface of the army builder way better than the mobile app interface

    Driving me nuts not knowing what I can log on to everything except the web - based army builder. :(
     
  7. Seraphin

    Seraphin Well-Known Member

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    Take care to avoid leading spaces etc. (other weird characters you could put while copypasting / typing) and try incognito mode in your browser.
     
  8. oldGregg

    oldGregg Well-Known Member

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    Did you turn it off ... and then turn it back on?
     
    chromedog likes this.
  9. Inari7

    Inari7 New Member

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    Your email is also case sensitive not just the password.
     
  10. Entreri

    Entreri New Member

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    Yeah, thanks that did it for me!
     
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